Support Program and Terms
Toll Free Phone Support Hours: 6am – 5pm PST (Monday – Friday)
Unlimited Access 24×7 to our private support website
- Online Knowledge Base
- Online User Community Forums
- Electronic Product Documentation
- support@healthcaresynergy.com
Case Logging via Telephone Support
Online Chat Support
Download major, minor and maintenance releases, and enhancements that HealthCare Synergy provides to customers generally under support for no additional fee
Version and Release Support – HealthCare Synergy supports the current version and the immediately prior version of each product, including any interim releases
Bug Fixes for supported versions.
Severity Chart
