From Survey to Five Stars: A Five Star Ratings Breakdown
Approved for (1) CE Credit
Presented by Ryan Sparks

Overview:

In today’s competitive landscape, your Home Health CAHPS Star Rating plays a vital role in shaping your agency’s reputation and success. But do you fully understand how patient survey responses are calculated into this critical measure? We invite you to join our upcoming webinar, where we will provide a clear and comprehensive explanation of the HHCAHPS Star Ratings methodology to help you better navigate and respond to this essential performance indicator.

Objectives:

• Learn how Star Ratings are calculated, including where the data comes from and which performance areas matter most.
• Review when and how Star Ratings are updated and released for public access, and what this means for your agency.
• Gain insights into the most recent trends and changes in Star Ratings based on the latest publicly reported data

Speaker Biography:

Ryan Sparks is the Chief Revenue Officer and co-founder of Nexus Health Resources, a leading provider of patient survey and transitional care services for outpatient, acute, and post-acute care organizations. Ryan has over 20 years of experience overseeing technical and survey data operations that serve the healthcare industry.