Presented by Katie Spencer

Overview:

A proactive admissions approach is the agency’s first opportunity to ensure success throughout the Revenue Cycle. By creating proactive admissions processes you will save time and create efficiency for every process and workflow following the acceptance of a referral. During this webinar we will review a checklist of essential requirements prior to admission.

Objectives:

• Identify who is responsible for each task throughout referral acceptance and intake, referral communication timeliness, insurance verification, physician communication, and documents. 
• Gain knowledge of successful RCM Operations to help with setting timeframes for each portion of the Referral process to increase your admission conversion. 
• Understand how to track your success month to month.
• Learn which metrics should be consistently reviewed and why.
• Express how to use the tools available and train your staff.

Speaker Biography:

Katie Spencer is a Revenue Cycle professional with over 10 years of experience in the Home Care industry. Her background includes Revenue Cycle Management, COS-C Oasis Certification, contract negotiations, credentialing and EMR system advisory development. As a Revenue Cycle Consultant she has a proven track record of increasing revenue, reducing denials and improving overall financial performance for Home Care organizations. Throughout her career, Katie has been driven to optimize revenue cycle performance by successfully implementing organization process improvements and streamlined workflows. She is passionate about sharing her expertise and knowledge with others in the industry.