3-Part Webinar Series

Compliance that Connects: A Roadmap to Readiness, Reimbursement, and Results in Home Health

This three-part webinar series is designed to equip home health leaders with the knowledge and tools to strengthen compliance, protect reimbursement, and drive performance. From mastering the Conditions of Participation and preparing for surveys, to defending documentation during medical review, each session builds on the last. The final session ties it all together—demonstrating how a strong QAPI program transforms regulatory requirements into meaningful action, ensuring sustained compliance, improved outcomes, and a culture of accountability.

Part 3/3 – QAPI in Action: Turning Compliance into Culture and Outcomes

In this final session, we connect the dots between survey readiness, documentation integrity, and ongoing performance by focusing on the power of QAPI. Participants will learn how to use QAPI as a unifying framework to monitor compliance, address risk areas, and drive continuous improvement. This session highlights how a strong QAPI program doesn’t just meet requirements—it sustains agency success by embedding quality into daily operations.

Objectives:

• Understand the regulatory requirements for QAPI in home health.
• Learn how to identify performance improvement priorities based on agency data.
• Discover methods for engaging staff in QAPI efforts and sustaining momentum.
• Connect QAPI initiatives to compliance, patient outcomes, and survey success.
• Develop a framework for documenting and tracking QAPI activities effectively.

Your Speaker:

Natalie Venable is an experienced healthcare professional with a background in occupational therapy and over a decade of leadership in home health and hospice. Her work has spanned clinical care, quality improvement, and regulatory oversight, including serving as Director of Clinical Excellence for a large, national home health organization. In that role, she led quality teams and initiatives across 250+ branches, supported regulatory compliance, and advanced clinical performance at scale.

Natalie holds certifications as a Lean Healthcare Professional, COS-C, and is a licensed Occupational Therapist. In addition, she is a CHAP Certified Consultant and Medbridge Instructor. She’s recognized for her depth of knowledge in home health and hospice standards, as well as her ability to translate regulatory requirements into practical, sustainable workflows for care delivery teams. Her collaborative approach is grounded in real-world challenges and designed to help providers sustain compliance while improving clinical outcomes.

As the founder and lead consultant of Thrive Healthcare Solutions, Natalie helps organizations strengthen key operational areas, including:

• Clinical documentation accuracy and defensibility
• Survey preparation
• Quality Assurance and Performance Improvement (QAPI) programs
• Eligibility and medical review training and support
• Interdisciplinary team development and staff education
• Patient and caregiver experience initiatives
• Data-driven quality reporting and benchmarking, including HHVBP
• Strategic quality initiatives to drive optimal reimbursement