FB Pixel
Healthcare Synergy


The employees of HealthCare Synergy have helped us to become a trusted provider of EMR software & services. We’re always looking for individuals to join our dynamic team!


Job Title: Clinical EMR Support Representative
Job Location: California - Los Angeles & Orange County
Title of Immediate Supervisor: Clinical Manager
Job Summary:

HealthCare Synergy, Inc. is searching for a Clinical EMR Support Representative to join its EMR Clinical Team. As a Clinical EMR Support Representative, you will provide clinical based knowledge and technical support for office and field staff using HealthCare Synergy, Inc. automated software solutions.

Primary Duties and Responsibilities:

The successful candidate will:

  • Remotely connect to those using HealthCare Synergy, Inc. automated software solutions and assist with clinical, and technical, support issues and/or questions
  • Understand, and stay up-to-date, with industry-related regulations and changes
  • Use Fresh Sales as an account management tool, checking and documenting accordingly
  • Use Freshdesk as a technical support ticket management tool, checking and documenting accordingly
  • Provide general support on the software like billing and other clinical-related components of the software.
  • Complete operational requirements by expediting work results
  • Contribute to team effort by accomplishing related results as needed
  • Assist with consulting of clinical forms and other software-related features relevant to clinicians
  • Further develop within the company by continuously taking advantage of educational and experiential growth opportunities
Job Requirements
  • Fluency in English (Speaking – Reading – Writing)
  • Able to follow policies and procedures and provide detailed documentation
  • Strongly preferred:
    • RN or BSN
    • Experience in Home Health – Billing and/or Clinical
    • SOC RNs
    • Medical or Coding certification
    • Synergy EMR experience
  • Salary Range: $39,000 – $45, 000 per year
Career Apply