Customer Reviews
“Whenever we experience issues, Synergy’s Support Staff rises to the occasion with kindness, patience, and determination in getting our issues resolved. Most times they stay connected to ensure I verify the issue is resolved before they move on to their next support call. I really appreciate not only their knowledge base but their commitment and thoroughness in having our issues resolved.”
-Susie Daof, Office Manager
“I’ve used many different software vendors in the last thirty years, among them is HealthCare Synergy. Coming from an operational standpoint, I find their software very user friendly – from creating electronic claims to choosing the claims needing to be billed and not having to separate them by payor source first – it’s very efficient. Their proof list saves time by allowing me to make appropriate changes to specific claims quickly. This system allows for an easy flow billing process from Intake to final claim so that the end result, is a clean claim for efficient and timely submission and reimbursement, allowing Administration and Billers the ability to focus more on quality measures and service. Their trainers and technicians – they are not only knowledgeable but very pleasant to work with.”
-Terri Rodriguez, Biller
“I love how easy it is to navigate Synergy EMR. I especially like the fact that there are so many shortcuts and that I can customize the dashboard and make it more user-friendly. Synergy’s software training is very well organized – from the minute I booked my training appointments, to receiving follow-up calls confirming appointment dates and times, and being provided the recordings for future reference –the Support and Training staff were so very accommodating and helpful. I would highly recommend Synergy to anyone who would like a system that is very easy to use and when needed, can speak with Customer Support Staff that is not only informative but very friendly.”
-Elen Hunanyan, Owner
