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Latest News

Home Health and Hospice Software News

Temporary Claims Hold

Updated on 04/01/2021 Temporary Claims Hold Author: Michael Tidd LVN, HCS-D, COS-C CMS has directed al Medicare Administrative Contracts (MACs) to hold all claims with dates of service on or after April 1, 2021.  This is an action to avoid withholdings from claims related to the Sequestration Moratorium Extension...

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CMS continues RCD Phase-In for FL & NC

Updated on 03/29/2021 CMS continues RCD Phase-In for FL & NC Author: Michael Tidd LVN, HCS-D, COS-C   Agencies located in Florida and North Carolina will continue to have the option to voluntarily participate in the Review Choice Demonstration or hold off on submissions for this program for an...

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Sequestration Moratorium Extended through 2021

Updated on 03/29/2021 Sequestration Moratorium extended through 2021 Author: Michael Tidd LVN, HCS-D, COS-C   Ten days ago, we urged you to act and petition your congressional representatives and senators to act quickly in order to extend the sequestration moratorium.  Through the hard work of NAHC and your efforts,...

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Home Health Payment Corrections

Updated on 04/08/2021 Home Health Payment Corrections On April 1, Medicare systems will correct 3 errors affecting the payment of Calendar Year (CY) 2021 claims: Claims spanning January 1 are applying CY 2020 rates in error Late Request for Anticipated Payment (RAP) penalties are not applying to outlier amounts...

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Latest RAP-related claims error involves placeholder HIPPS code

Updated on 04/12/2021 Latest RAP-related claims error involves placeholder HIPPS code Some agencies are facing new payment issues related to the no-pay RAPs that began January 1, 2021. MACs Palmetto GBA and CGS, collectively responsible for claims in 31 states, have recently alerted agencies to a potential issue where...

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OIG Collects $132,500 in Overpayments

Updated on 03/29/2021 Author: Michael Tidd LVN, HCS-D, COS-C The Department of Health and Human Services Office of Inspector General (OIG) has announced audit results of a home health agency.  The OIG audited 100 claims submitted and paid by CMS between 2016 and 2017.  The audit focused on ambulation,...

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Training and Educational Resources


Home Health & Hospice Agencies

HealthCare Synergy believes in an ongoing education for our clients, so we offer several state and national events, both live and via the web. From today’s hot topics to understanding the fundamentals, HealthCare Synergy’s User Group Meetings, Boot Camps, and other events are just another example of our commitment to our clients. Our Training options include on-demand tutorials, weekly webinars, and a customized training experience for your agency with our team of highly trained staff.

One on One Training

Upcoming Events


Learn about our upcoming webinars and trainings, as well as when HealthCare Synergy will be at in your area!