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January 2020

Highest Paying Primary Diagnosis Codes Under PDGM Webinar

January 23, 2020 10:00 AM - 10:30 AM

Presented by Michael Tidd Thursday, January 23, 2020   Overview: HealthCare Synergy developers have been busy implementing functionality that will be vital to home health agencies in meeting the Patient Driven Grouper Model changes.  This is an opportunity to visit with our clinical manager and program developer and see the…

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February 2020

Most Common Questions About PDGM Webinar

February 6, 2020 10:00 AM - 10:30 AM

Presented by Michael Tidd Thursday, February 6, 2020   Overview: Several clients and agencies have raised questions and expressed confusion about PDGM processes. We will share questions that have been received and my responses to these questions to aid agencies in their continuing efforts to implement PDGM.   Objectives: Understand the…

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Southern California Users Group Meeting – Burbank CA

February 25, 2020 8:00 AM - 12:00 PM
Courtyard by Marriott Burbank, 2100 Empire Avenue
Burbank, CA 91504 United States
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  HealthCare Synergy's Southern California Users Group Meeting Tuesday, February 25, 2020   REGISTRATION: Complimentary Registration is limited to two attendees per one agency   DISCUSSIONS INCLUDE: PDGM - What We've Learned 60 Days In Develop Clinically and Financially Compliant Care Plans Under PDGM Managing PDGM to 5-Star Ratings Synergy…

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Northern California Users Group Meeting – Emeryville CA

February 27, 2020 8:00 AM - 12:00 PM
Courtyard Oakland Emeryville, 5555 Shelmound Street
Emeryville CA 94608, CA 94608 United States
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  HealthCare Synergy's Northern California Users Group Meeting Thursday, February 27, 2020   REGISTRATION: Complimentary Registration is limited to two attendees per one agency   DISCUSSIONS INCLUDE: PDGM - What We've Learned 60 Days In Develop Clinically and Financially Compliant Care Plans Under PDGM Managing PDGM to 5-Star Ratings Synergy…

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Surviving & Thriving PDGM in 2020 Webinar: 4-Part Series – Part 1 of 4

February 28, 2020 10:00 AM - 10:30 AM

Presented by Michael Tidd Friday, February 28, 2020   Overview: Surviving & Thriving PDGM in 2020 Webinar - Part 1 of 4 PDGM is an important payment change for all agencies taking Medicare Advantage or Medicare patients.  It is essential to get training in this platform.  Diagnosis Coding and OASIS…

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March 2020

Illinois HomeCare and Hospice Council’s Conference and Expo

March 3, 2020 8:00 AM - March 4, 2020 5:00 PM
Westin Chicago Lombard, 70 Yorktown Center
Lombard, 60148 United States
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    We’re joining Illinois HomeCare and Hospice Council (IHHC) and their attendees at their 2020 Annual Conference March 3-4 in Lombard, Illinois. Make sure to visit booth #43 during the event to learn more about our offerings!   Managed Services - Coding, OASIS Review, Chart Review, Billing, Revenue Recovery…

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Surviving & Thriving PDGM in 2020 Webinar: 4-Part Series – Part 2 of 4

March 12, 2020 10:00 AM - 10:30 AM

Presented by Michael Tidd Thursday, March 12, 2020   Overview: Surviving & Thriving PDGM in 2020 Webinar - Part 2 of 4 In our continuing series on surviving and thriving PDGM, we will look at feedback from the industry and how clinical categories and comorbidities are being billed.  Agencies have…

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5 Things You Can Start Now to Make Your Home Health Agency Better During these Uncertain Times

March 26, 2020 10:00 AM - 10:30 AM

Thursday, March 26, 2020   Overview: 5 Things You Can Start Now to Make Your Home Health Agency Better During these Uncertain Times We have put together a panel of our best people for a webinar this Thursday to discuss the five things you can do to make your home…

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April 2020

Surviving & Thriving PDGM in 2020 Webinar: 4-Part Series – Part 3 of 4

April 2, 2020 10:00 AM - 10:30 AM

Presented by Michael Tidd Thursday, April 2, 2020   Overview: Surviving & Thriving PDGM in 2020 Webinar - Part 3 of 4 A patient's conditions frequently change throughout the longevity of care provided by the agency.  PDGM provides a unique capability to see a change in payment reflected in the…

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Patients in Facilities Missing Their Home Care Webinar

April 7, 2020 10:30 AM - 11:30 AM

Presented by Beth Noyce, Matt Hansen, and Michael Tidd Tuesday, April 7, 2020   Overview: Patients in Facilities Missing Their Home Care Home Health and Hospice Patients in Assisted Living Facilities and Nursing facilities are missing out on their benefits and care nationwide as COVID-19 presses facilities to impose visitation…

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COVID 19 – 5 Things Home Health Agencies Need to Know This Week – Part 1 Webinar

April 16, 2020 11:00 AM - 11:30 AM

Presented by Michael Tidd, Susie Kendall, and James Abbuhl Thursday, April 16, 2020   Overview: COVID 19 - 5 Things Home Health Agencies Need to Know This Week - Part 1 The last two weeks have brought about significant changes in patient treatment, travel, finances.  Many agencies are having difficulty…

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Re-invent Your Agency – Rise Above Competitors with PDGM Webinar

April 22, 2020 9:00 AM - 11:00 AM

Presented by Arnie Cisneros Wednesday, April 22, 2020   Overview: Re-invent Your Agency - Rise Above Competitors with PDGM! Learn how other Home Health Providers are achieving the following clinical and financial results under the Medicare Patient-Driven Groupings Model.   PDGM Outcomes: Initial Returns From Value Programming Webinar Home Health…

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COVID 19 – 5 Things Home Health Agencies Need to Know This Week – Part 2 Webinar

April 30, 2020 11:00 AM - 11:30 AM

Presented by Michael Tidd, Susie Kendall, and James Abbuhl Thursday, April 30, 2020   Overview: COVID 19 - 5 Things Home Health Agencies Need to Know This Week - Part 2 The last two weeks have brought about significant changes in patient treatment, travel, finances.  Many agencies are having difficulty…

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May 2020

Homecare & Hospice Association of Utah’s Virtual Conference and Expo

May 26, 2020 8:00 AM - May 31, 2020 5:00 PM

    We’re joining Homecare & Hospice Association of Utah and their attendees at their 2020 Virtual Conference May 26-31. Make sure to visit our virtual booth during the event to learn more about our offerings!     Managed Services - Coding, OASIS Review, Chart Review, Billing, Revenue Recovery Focus…

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Understanding PDGM Billing and Revenue Webinar

May 28, 2020 11:00 AM - 11:30 AM

Presented by Michael Tidd Thursday, May 28, 2020   Overview: Understanding PDGM Billing and Revenue Billing under PPS has changed and agencies continue to have questions about the proper techniques, LUPAs, 30 day claims and how to transition from one claim to another.  Agencies have questions on the most appropriate…

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June 2020

PDGM Coding Examples Webinar

June 11, 2020 11:00 AM - 11:30 AM

Presented by Michael Tidd Thursday, June 11, 2020   Overview: PDGM Coding Examples PDGM has put a major emphasis on proper coding to develop the most profitable case-mix.  Many agencies have people that have coded for them for years.  In many cases these coders did not attend educational events or…

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Synergy EMR: Learn about the Latest Updates

June 17, 2020 10:00 AM - 11:00 AM

Presented by Mike Deck Wednesday, June 17, 2020   Overview: Synergy EMR: Learn about the Latest Updates Have you ever wondered what updates have been released on the current version of the Synergy EMR and what plans we have in store for the future? With the ever-changing guidelines by CMS,…

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ICD-10 Codes Effective October 1, 2020 Webinar

June 25, 2020 11:00 AM - 11:30 AM

Presented by Michael Tidd Thursday, June 25, 2020   Overview: ICD-10 Codes Effective October 1, 2020 Every year new diagnosis codes are created, deleted, and/or renamed.  These codes can be very unique to certain diseases like glaucoma as was the case in 2019.  Sometimes the codes are expanded across the…

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July 2020

OASIS-E: New OASIS Questions to Know and Understand Webinar

July 9, 2020 11:00 AM - 11:30 AM

Presented by Michael Tidd Thursday, July 9, 2020   Overview: OASIS-E: New OASIS Questions to Know and Understand OASIS changes are a regular process for CMS.  CMS has once again announced significant changes in this revised form.  OASIS-E is a significant change of questions compared to OASIS-D1. This webinar will…

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Synergy EMR: Learn about the Latest Updates

July 15, 2020 10:00 AM - 11:00 AM

Presented by Mike Deck Wednesday, July 15, 2020   Overview: Synergy EMR: Learn about the Latest Updates Have you ever wondered what updates have been released on the current version of the Synergy EMR and what plans we have in store for the future? With the ever-changing guidelines by CMS,…

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Learn About CMS Changes Effective January 1, 2021 Webinar

July 23, 2020 11:00 AM - 11:30 AM

Presented by Michael Tidd Thursday, July 23, 2020   Overview: Learn About CMS Changes Effective January 1, 2021 CMS provides changes on payment programs and other regulations annually.  Changes become effective January 1 each calendar year.  CMS provides a proposal of intended changes in mid-summer which allows agencies to preview…

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Review Choice Demonstration Resumes August 31 – Five Key Elements to Know and Understand Webinar

July 30, 2020 11:00 AM - 11:30 AM

Presented by Michael Tidd Thursday, July 30, 2020   Overview: Review Choice Demonstration Resumes August 31 - Five Key Elements to Know and Understand Review Choice Demonstration is resuming for Illinois, Ohio and Texas on August 31.  CMS is bringing on the final states, Florida and North Carolina, on this…

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August 2020

What You Must Know About the FY 2021 Hospice Final Rule Webinar

August 6, 2020 11:00 AM - 11:30 AM

Presented by Beth Noyce Thursday, August 6, 2020   Overview: What You Must Know About the FY 2021 Hospice Final Rule The rules and payment change every year in hospice. This is just as true for FY 2021. With the Pandemic and everything else you have on your plate, let Hospice…

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Synergy EMR: Learn about the Latest Updates Webinar

August 12, 2020 10:00 AM - 10:30 AM

Presented by Mike Deck Wednesday, August 12, 2020   Overview: Synergy EMR: Learn about the Latest Updates Have you ever wondered what updates have been released on the current version of the Synergy EMR and what plans we have in store for the future? With the ever-changing guidelines by CMS,…

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ADRs: Must-Know Techniques to Protect Your Agency (and Prepare for RCD!) Webinar

August 13, 2020 11:00 AM - 11:30 AM

Presented by Michael Tidd Thursday, August 13, 2020   Overview: ADRs: Must-Know Techniques to Protect Your Agency (and Prepare for RCD!) On March 30, 2020, CMS granted authorization for agencies required to participate in the Review Choice Demonstration to pause the submission of documentation to support an affirmation decision.  Some…

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3 Key Factors in CMS Infection Control Survey Protocol Webinar

August 27, 2020 11:00 AM - 11:30 AM

Presented by Michael Tidd Thursday, August 27, 2020   Overview: 3 Key Factors in CMS Infection Control Survey Protocol The COVID-19 pandemic has affected everyone in one way or another.  Many processes are permanently changing for individuals and organizations.  As a healthcare provider, you need to be aware of the…

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September 2020

Top Questions Answered by Review Choice Discussion Panel Webinar

September 10, 2020 11:00 AM - 11:30 AM

Presented by Michael Tidd Thursday, September 10, 2020   Overview: Top Questions Answered by Review Choice Discussion Panel Review Choice Demonstration adds additional hurdles for agencies to deal with.  While it is currently only active in five states, CMS has made it clear that it will eventually affect all agencies…

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Synergy EMR: Learn about the Latest Updates Webinar

September 23, 2020 10:00 AM - 10:30 AM

Presented by Mike Deck Wednesday, September 23, 2020   Overview: Synergy EMR: Learn about the Latest Updates Have you ever wondered what updates have been released on the current version of the Synergy EMR and what plans we have in store for the future? With the ever-changing guidelines by CMS,…

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Top Five Items for a Compliant Face-to-Face Webinar

September 24, 2020 11:00 AM - 11:30 AM

Presented by Michael Tidd Thursday, September 24, 2020   Overview: Top Five Items for a Compliant Face-to-Face The Face-to-Face Encounter documentation has been a Medicare beneficiary requirement since 2010.  Significant changes occurred in 2015.  This is a major focus for RCD, Targeted Probe and Educate as well as ADR.  Many…

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October 2020

PEPPER Reports: Top Three Indicators to Prevent Risk Webinar

October 8, 2020 11:00 AM - 11:30 AM

Presented by Michael Tidd Thursday, October 8, 2020   Overview: PEPPER Reports: Top Three Indicators to Prevent Risk CMS provides a free tool to give insight to agencies on vulnerabilities of improper payment.  They are intended to guide agencies in auditing and mentoring efforts to help identify and prevent payment…

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Synergy EMR: Learn about the Latest Updates Webinar

October 14, 2020 10:00 AM - 10:30 AM

Presented by Mike Deck Wednesday, October 14, 2020   Overview: Synergy EMR: Learn about the Latest Updates Have you ever wondered what updates have been released on the current version of the Synergy EMR and what plans we have in store for the future? With the ever-changing guidelines by CMS,…

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Infection Control Deep Dive – Guidance to CMS Compliance Webinar

October 22, 2020 11:00 AM - 11:30 AM

Presented by Michael Tidd Thursday, October 22, 2020   Overview: Infection Control Deep Dive - Guidance to CMS Compliance COVID-19 has brought the potential of infection into the main spotlight over the last 6 months.  It has lead to CMS generating Infection Control Guidance for agencies, not just in treating…

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November 2020

Top 10 Survey Deficiencies – Learn and Prepare! Webinar

November 5, 2020 11:00 AM - 11:30 AM

Presented by Michael Tidd Thursday, November 5, 2020   Overview: Top 10 Survey Deficiencies - Learn and Prepare! CMS has resumed the survey process which was put on hold earlier this year due to the pandemic.  Working remotely and distanced will not be an acceptable reason when the surveyor discovers…

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Synergy EMR: Learn about the Latest Updates Webinar

November 18, 2020 10:00 AM - 10:30 AM

Presented by Mike Deck Wednesday, November 18, 2020   Overview: Synergy EMR: Learn about the Latest Updates Have you ever wondered what updates have been released on the current version of the Synergy EMR and what plans we have in store for the future? With the ever-changing guidelines by CMS,…

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RAP Changes in 2021 – Learn and Prepare!

November 19, 2020 11:00 AM - 11:30 AM

Presented by Mike Deck Thursday, November 19, 2020   Overview: RAP Changes in 2021 - Learn and Prepare! CMS continues to drive new rules for home health care, and January 1, 2021 brings a change that will directly effect both your intake process and budgets.   Objectives: How to avoid…

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December 2020

2021’s Most Vital Home Health Regulation Changes Webinar

December 3, 2020 11:00 AM - 11:30 AM

Presented by Michael Tidd Thursday, December 3, 2020   Overview: 2021's Most Vital Home Health Regulation Changes CMS has provided the proposed rule, received comments from stake holders and is preparing the final rule.  What changes will agencies need to operate under in 2021?  What additional changes will agencies have…

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Synergy EMR: Learn about the Latest Updates Webinar

December 16, 2020 10:00 AM - 10:30 AM

Presented by Mike Deck Wednesday, December 16, 2020   Overview: Synergy EMR: Learn about the Latest Updates Have you ever wondered what updates have been released on the current version of the Synergy EMR and what plans we have in store for the future? With the ever-changing guidelines by CMS,…

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5-Day RAP Questions Answered Webinar

December 17, 2020 11:00 AM - 11:30 AM

Presented by Michael Tidd Thursday, December 17, 2020   Overview: 5 - Day RAP Questions Answered The December 3 webinar: 2021's Most Vital CMS Regulatory Changes had over 50 questions that agencies had on No-Pay RAP and Home Infusion Therapy Provider Program. We had so many questions, we were not…

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January 2021

Three Tools to WOW! Referral Sources Webinar

January 7, 2021 11:00 AM - 11:30 AM

Presented by Michael Tidd Thursday, January 7, 2021   Overview: Three Tools to WOW! Referral Sources Agencies are very dependent on referral sources to consistently receive new patients.  Unless you live in a remote area, your referral sources are being petitioned regularly by other agencies. How can you ensure your…

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Return to Work under COVID-19 Webinar

January 14, 2021 11:00 AM - 11:30 AM

Presented by David Mauzey Thursday, January 14, 2021   Overview: Return to Work under COVID-19 The COVID pandemic has evolved, initial processes in place ensure a safe work force environments but need to evolve to stay effective and efficient. Home health has an extra layer of scrutiny given the population…

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Synergy EMR: Learn about the Latest Updates Webinar

January 20, 2021 10:00 AM - 10:30 AM

Presented by Mike Deck Wednesday, January 20 2021   Overview: Synergy EMR: Learn about the Latest Updates Have you ever wondered what updates have been released on the current version of the Synergy EMR and what plans we have in store for the future? With the ever-changing guidelines by CMS,…

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5 Ways to Double Revenue in 2021 Webinar

January 21, 2021 11:00 AM - 11:30 AM

Presented by James Abbuhl Thursday, January 21, 2021   Overview: 5 Ways to Double Revenue in 2021 Agencies are faced with a new year and while individuals typically make new year resolutions, small and medium business typically go about business as normal.  This can be a big mistake if you…

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February 2021

6 New COVID-19 ICD-10 Codes to Learn Webinar

February 4, 2021 11:00 AM - 11:30 AM

Presented by Michael Tidd Thursday, February 4, 2021   Overview: 6 New COVID-19 ICD-10 Codes to Learn COVID-19 has resulted in multiple waivers along with changes to programs and treatments to patients.  April 1 had an unexpected release of a new diagnosis code for the COVID-19 disease.  October 1 had…

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Synergy EMR: Learn about the Latest Updates Webinar

February 17, 2021 10:00 AM - 10:30 AM

Presented by Mike Deck Wednesday, February 17, 2021   Overview: Synergy EMR: Learn about the Latest Updates Have you ever wondered what updates have been released on the current version of the Synergy EMR and what plans we have in store for the future? With the ever-changing guidelines by CMS,…

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Infectious Disease Monitoring for Covid-19 Webinar

February 18, 2021 11:00 AM - 11:30 AM

Presented by David Mauzey Thursday, February 18, 2021   Overview: Infectious Disease Monitoring for Covid-19 HealthPointe Solutions discusses how to harvest key data in combination with existing data to provide the ability to monitor and react to a changing COVID-19 landscape. HealthPointe Solutions will discuss the types of data, key…

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Infection Control Solutions – Bacteriostatic Advanced Surface Protection

February 25, 2021 11:00 AM - 12:00 PM

Presented by Michael Tidd & Kacey Root Thursday, February 25, 2021   Overview: Infection Control Solutions – Bacteriostatic Advanced Surface Protection Infection control can be a difficult since most cleaners kill bacteria and organisms only during the cleaning process.  As soon as the cleaning process is completed, bacteria, viruses and…

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March 2021

Navigating Telehealth Webinar

March 4, 2021 11:00 AM - 11:30 AM

Presented by Michael Tidd Thursday, March 4, 2021   Overview: Navigating Telehealth CMS provided telehealth as a waiver with options for agencies to service patients during the COVID-19 Pandemic and Public Health Emergency.  The 2021 home health payment plan has made this PHE waiver a permanent Medicare Beneficiary benefit.  Is…

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Synergy EMR: Learn about the Latest Updates Webinar

March 17, 2021 10:00 AM - 10:30 AM

Presented by Mike Deck Wednesday, March 17, 2021   Overview: Synergy EMR: Learn about the Latest Updates Have you ever wondered what updates have been released on the current version of the Synergy EMR and what plans we have in store for the future? With the ever-changing guidelines by CMS,…

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Infection Control Solutions – Bacteriostatic Surface Protection

March 25, 2021 11:00 AM - 11:30 AM

Presented by Michael Tidd & Kacey Root Thursday, March 25, 2021   Overview: Infection Control Solutions – Bacteriostatic Surface Protection Infection control can be a difficult since most cleaners kill bacteria and organisms only during the cleaning process.  As soon as the cleaning process is completed, bacteria, viruses and other…

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April 2021

Update on Medicare Administrative Contractors (MACs) Webinar

April 8, 2021 11:00 AM - 11:30 AM

Presented by Michael Tidd Thursday, April 8, 2021   Overview: Update on Medicare Administrative Contractors (MACs) CMS utilizes MACs (Medicare Administrative Contractors to process Medicare claims.  These entities represent CMS and made decisions on the validity of claims, reviewing and processing  ADRs, providing edits and payments for home health agencies. …

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