Presented by Michael Tidd Thursday, April 2, 2020   Overview: Surviving & Thriving PDGM in 2020 Webinar - Part 3 of 4 A patient's conditions frequently change throughout the longevity of care provided by the agency.  PDGM provides a unique capability to see a change in payment reflected in the claims.  PDGM is really very simple once you understand the process. Are you setup to understand how that change will help or hurt your agency?  Will your agency benefit financially…

Presented by Beth Noyce, Matt Hansen, and Michael Tidd Tuesday, April 7, 2020   Overview: Patients in Facilities Missing Their Home Care Home Health and Hospice Patients in Assisted Living Facilities and Nursing facilities are missing out on their benefits and care nationwide as COVID-19 presses facilities to impose visitation restrictions. Learn what the Home Care and Hospice Association of Utah is doing to manage these hurdles and help patients receive essential services. And be ready to share how your…

Presented by Michael Tidd, Susie Kendall, and James Abbuhl Thursday, April 16, 2020   Overview: COVID 19 - 5 Things Home Health Agencies Need to Know This Week - Part 1 The last two weeks have brought about significant changes in patient treatment, travel, finances.  Many agencies are having difficulty accessing patients in assisted living facilities, we’ve heard from some techniques that are working for some agencies.  Understand some key features CMS has permitted in their COVID-19 waivers for home…

Presented by Arnie Cisneros Wednesday, April 22, 2020   Overview: Re-invent Your Agency - Rise Above Competitors with PDGM! Learn how other Home Health Providers are achieving the following clinical and financial results under the Medicare Patient-Driven Groupings Model.   PDGM Outcomes: Initial Returns From Value Programming Webinar Home Health Providers have completed the first quarter of care delivery under the Patient-Driven Groupings Model (PDGM) reform that brought the Centers for Medicare & Medicaid Services' (CMS) “Volume to Value” transition…

Presented by Michael Tidd, Susie Kendall, and James Abbuhl Thursday, April 30, 2020   Overview: COVID 19 - 5 Things Home Health Agencies Need to Know This Week - Part 2 The last two weeks have brought about significant changes in patient treatment, travel, finances.  Many agencies are having difficulty accessing patients in assisted living facilities, we’ve heard from some techniques that are working for some agencies.  Understand some key features CMS has permitted in their COVID-19 waivers for home…

Presented by Michael Tidd Thursday, May 28, 2020   Overview: Understanding PDGM Billing and Revenue Billing under PPS has changed and agencies continue to have questions about the proper techniques, LUPAs, 30 day claims and how to transition from one claim to another.  Agencies have questions on the most appropriate actions to take when patients are transferred.   Objectives: Verbalize the decisions to consider when transferring a patient to develop the most appropriate action Understand the LUPA ranges for each…

Presented by Michael Tidd Thursday, June 11, 2020   Overview: PDGM Coding Examples PDGM has put a major emphasis on proper coding to develop the most profitable case-mix.  Many agencies have people that have coded for them for years.  In many cases these coders did not attend educational events or read the PDGM rules to ensure they are coding properly and thus many agencies are not receiving the highest possible reimbursement.   Objectives: Learn how a resource that allows the…

Presented by Mike Deck Wednesday, June 17, 2020   Overview: Synergy EMR: Learn about the Latest Updates Have you ever wondered what updates have been released on the current version of the Synergy EMR and what plans we have in store for the future? With the ever-changing guidelines by CMS, software will always have updates. In order to ensure that you're up-to-date with the latest changes in your software version, attend our webinar about the latest update. Each time this…

Presented by Michael Tidd Thursday, June 25, 2020   Overview: ICD-10 Codes Effective October 1, 2020 Every year new diagnosis codes are created, deleted, and/or renamed.  These codes can be very unique to certain diseases like glaucoma as was the case in 2019.  Sometimes the codes are expanded across the spectrum.  The ICD-10 codes that will be effective starting in October 1, 2020 have been announced and we will be discussing these codes.  Come learn about these new codes, deleted…

Presented by Michael Tidd Thursday, July 9, 2020   Overview: OASIS-E: New OASIS Questions to Know and Understand OASIS changes are a regular process for CMS.  CMS has once again announced significant changes in this revised form.  OASIS-E is a significant change of questions compared to OASIS-D1. This webinar will review OASIS-D1 to OASIS-E changes so you can get a head start in preparing your staff through education and training.   Objectives: Understand the number of additional new questions occurring…

Presented by Mike Deck Wednesday, July 15, 2020   Overview: Synergy EMR: Learn about the Latest Updates Have you ever wondered what updates have been released on the current version of the Synergy EMR and what plans we have in store for the future? With the ever-changing guidelines by CMS, software will always have updates. In order to ensure that you're up-to-date with the latest changes in your software version, attend our webinar about the latest update. Each time this…

Presented by Michael Tidd Thursday, July 23, 2020   Overview: Learn About CMS Changes Effective January 1, 2021 CMS provides changes on payment programs and other regulations annually.  Changes become effective January 1 each calendar year.  CMS provides a proposal of intended changes in mid-summer which allows agencies to preview and comment on the intended changes.  Agencies nationwide were unprepared for PDGM because they were not aware of the significance of the payment changes.  Learn what the changes CMS intends…

Presented by Michael Tidd Thursday, July 30, 2020   Overview: Review Choice Demonstration Resumes August 31 - Five Key Elements to Know and Understand Review Choice Demonstration is resuming for Illinois, Ohio and Texas on August 31.  CMS is bringing on the final states, Florida and North Carolina, on this same date.  Very short notice was provided to these final two states who must make their Review Choice Selection between August 3 and August 17.  Any agencies in Illinois, Ohio…

Presented by Beth Noyce Thursday, August 6, 2020   Overview: What You Must Know About the FY 2021 Hospice Final Rule The rules and payment change every year in hospice. This is just as true for FY 2021. With the Pandemic and everything else you have on your plate, let Hospice Expert Beth Noyce unpack for you what you must know to be in compliance October 1, 2020. Join Beth for this informative webinar from the comfort of your own office.…

Presented by Mike Deck Wednesday, August 12, 2020   Overview: Synergy EMR: Learn about the Latest Updates Have you ever wondered what updates have been released on the current version of the Synergy EMR and what plans we have in store for the future? With the ever-changing guidelines by CMS, software will always have updates. In order to ensure that you're up-to-date with the latest changes in your software version, attend our webinar about the latest update. Each time this…

Presented by Michael Tidd Thursday, August 13, 2020   Overview: ADRs: Must-Know Techniques to Protect Your Agency (and Prepare for RCD!) On March 30, 2020, CMS granted authorization for agencies required to participate in the Review Choice Demonstration to pause the submission of documentation to support an affirmation decision.  Some agencies took advantage of this pause in submitting the Pre-Claim Review for the affirmation process.  Agencies who accepted this CMS leniency really just volunteered for 100% ADRs for claims that…

Presented by Michael Tidd Thursday, August 27, 2020   Overview: 3 Key Factors in CMS Infection Control Survey Protocol The COVID-19 pandemic has affected everyone in one way or another.  Many processes are permanently changing for individuals and organizations.  As a healthcare provider, you need to be aware of the changes CMS is requiring to keep their patients safe.  These items have been incorporated into survey protocols.  Join us to understand these new changes so you can avoid deficiencies on…

Presented by Michael Tidd Thursday, September 10, 2020   Overview: Top Questions Answered by Review Choice Discussion Panel Review Choice Demonstration adds additional hurdles for agencies to deal with.  While it is currently only active in five states, CMS has made it clear that it will eventually affect all agencies nationwide.  Discover what issues agencies are experiencing and how to address these to be compliant and better prepared to receive an affirmation.  Unlike most of our webinars where we provide…

Presented by Mike Deck Wednesday, September 23, 2020   Overview: Synergy EMR: Learn about the Latest Updates Have you ever wondered what updates have been released on the current version of the Synergy EMR and what plans we have in store for the future? With the ever-changing guidelines by CMS, software will always have updates. In order to ensure that you're up-to-date with the latest changes in your software version, attend our webinar about the latest update. Each time this…

Presented by Michael Tidd Thursday, September 24, 2020   Overview: Top Five Items for a Compliant Face-to-Face The Face-to-Face Encounter documentation has been a Medicare beneficiary requirement since 2010.  Significant changes occurred in 2015.  This is a major focus for RCD, Targeted Probe and Educate as well as ADR.  Many agencies are still under the impression that they need doctors to complete a Face-to-Face Attestation or information must be filled out the by the agency.  Attend the webinar to understand…

Presented by Michael Tidd Thursday, October 8, 2020   Overview: PEPPER Reports: Top Three Indicators to Prevent Risk CMS provides a free tool to give insight to agencies on vulnerabilities of improper payment.  They are intended to guide agencies in auditing and mentoring efforts to help identify and prevent payment errors.  Have you reviewed your PEPPER report?  Join us as we provide insight on this important tool.   Objectives: Verbalize the key indicators that CMS focuses on in order to…

Presented by Mike Deck Wednesday, October 14, 2020   Overview: Synergy EMR: Learn about the Latest Updates Have you ever wondered what updates have been released on the current version of the Synergy EMR and what plans we have in store for the future? With the ever-changing guidelines by CMS, software will always have updates. In order to ensure that you're up-to-date with the latest changes in your software version, attend our webinar about the latest update. Each time this…

Presented by Michael Tidd Thursday, October 22, 2020   Overview: Infection Control Deep Dive - Guidance to CMS Compliance COVID-19 has brought the potential of infection into the main spotlight over the last 6 months.  It has lead to CMS generating Infection Control Guidance for agencies, not just in treating and protecting patients, but also in preparation for surveys.   Objectives: Understand screenings before or upon arrival to the home Identifying patients that are safe to be treated at home…

Presented by Michael Tidd Thursday, November 5, 2020   Overview: Top 10 Survey Deficiencies - Learn and Prepare! CMS has resumed the survey process which was put on hold earlier this year due to the pandemic.  Working remotely and distanced will not be an acceptable reason when the surveyor discovers discrepancies in your charts and agency operations.  Attend and learn from the mistakes of others as we reveal and discuss the top 10 survey deficiencies.   Objectives: Understand the Top…

Presented by Mike Deck Wednesday, November 18, 2020   Overview: Synergy EMR: Learn about the Latest Updates Have you ever wondered what updates have been released on the current version of the Synergy EMR and what plans we have in store for the future? With the ever-changing guidelines by CMS, software will always have updates. In order to ensure that you're up-to-date with the latest changes in your software version, attend our webinar about the latest update. Each time this…

Presented by Mike Deck Thursday, November 19, 2020   Overview: RAP Changes in 2021 - Learn and Prepare! CMS continues to drive new rules for home health care, and January 1, 2021 brings a change that will directly effect both your intake process and budgets.   Objectives: How to avoid penalties, including loss of payment for a full billing period starting on Jan 1, 2021 What changes HealthCare Synergy has made to the software to alleviate concerns   Speaker Biography:…

Presented by Michael Tidd Thursday, December 3, 2020   Overview: 2021's Most Vital Home Health Regulation Changes CMS has provided the proposed rule, received comments from stake holders and is preparing the final rule.  What changes will agencies need to operate under in 2021?  What additional changes will agencies have to face and incorporate in order to succeed in 2021?   Objectives: Understand the contents of the CMS 2021 home health payment final rule Discuss what changes will need to…

Presented by Mike Deck Wednesday, December 16, 2020   Overview: Synergy EMR: Learn about the Latest Updates Have you ever wondered what updates have been released on the current version of the Synergy EMR and what plans we have in store for the future? With the ever-changing guidelines by CMS, software will always have updates. In order to ensure that you're up-to-date with the latest changes in your software version, attend our webinar about the latest update. Each time this…

Presented by Michael Tidd Thursday, December 17, 2020   Overview: 5 - Day RAP Questions Answered The December 3 webinar: 2021's Most Vital CMS Regulatory Changes had over 50 questions that agencies had on No-Pay RAP and Home Infusion Therapy Provider Program. We had so many questions, we were not able to answer all of them in a single webinar. We decided to have an additional live webinar (not a replay) to address these additional questions. Additionally we will be…

Presented by Michael Tidd Thursday, January 7, 2021   Overview: Three Tools to WOW! Referral Sources Agencies are very dependent on referral sources to consistently receive new patients.  Unless you live in a remote area, your referral sources are being petitioned regularly by other agencies. How can you ensure your referral source sees value in the services you are providing to their patients?   Objectives: Understand how to show referral sources how their patients are benefiting from your services Utilize…

Presented by Mike Deck Wednesday, January 20 2021   Overview: Synergy EMR: Learn about the Latest Updates Have you ever wondered what updates have been released on the current version of the Synergy EMR and what plans we have in store for the future? With the ever-changing guidelines by CMS, software will always have updates. In order to ensure that you're up-to-date with the latest changes in your software version, attend our webinar about the latest update. Each time this…

Presented by Michael Tidd Thursday, February 4, 2021   Overview: 6 New COVID-19 ICD-10 Codes to Learn COVID-19 has resulted in multiple waivers along with changes to programs and treatments to patients.  April 1 had an unexpected release of a new diagnosis code for the COVID-19 disease.  October 1 had additional diagnosis codes for agencies to learn and use.  January 1, 2021 brings six additional diagnosis codes that CMS released the week of Thanksgiving.  These will not be listed in…

Presented by Mike Deck Wednesday, February 17, 2021   Overview: Synergy EMR: Learn about the Latest Updates Have you ever wondered what updates have been released on the current version of the Synergy EMR and what plans we have in store for the future? With the ever-changing guidelines by CMS, software will always have updates. In order to ensure that you're up-to-date with the latest changes in your software version, attend our webinar about the latest update. Each time this…

Presented by David Mauzey Thursday, February 18, 2021   Overview: Infectious Disease Monitoring for Covid-19 HealthPointe Solutions discusses how to harvest key data in combination with existing data to provide the ability to monitor and react to a changing COVID-19 landscape. HealthPointe Solutions will discuss the types of data, key metrics that should be monitored and how to package recommended actions needed to support your patient population during the COVID-19 pandemic.   Objectives: Understanding of what data is critical to…

Presented by Michael Tidd Thursday, March 4, 2021   Overview: Navigating Telehealth CMS provided telehealth as a waiver with options for agencies to service patients during the COVID-19 Pandemic and Public Health Emergency.  The 2021 home health payment plan has made this PHE waiver a permanent Medicare Beneficiary benefit.  Is your agency doing telehealth visits?  Have you decided not to because you think you won’t be paid for these visits?  Attend to learn about the Telehealth visits and the important…

Presented by Michael Tidd & Kacey Root Thursday, March 25, 2021   Overview: Infection Control Solutions – Bacteriostatic Surface Protection Infection control can be a difficult since most cleaners kill bacteria and organisms only during the cleaning process.  As soon as the cleaning process is completed, bacteria, viruses and other organisms start repopulating.  EPA has been testing advanced cleaners that work in an improved method beyond just chemical destruction and methods that allow superbugs to develop.  Learn how bacteriostatics and…

Presented by Michael Tidd Thursday, April 8, 2021   Overview: Update on Medicare Administrative Contractors (MACs) CMS utilizes MACs (Medicare Administrative Contractors to process Medicare claims.  These entities represent CMS and made decisions on the validity of claims, reviewing and processing  ADRs, providing edits and payments for home health agencies.  It is important to keep abreast of their processing to ensure agencies don’t receive denials.  Join us to learn of the latest information regarding how MACs are handling Face to…

Presented by Mike Deck Wednesday, April 14, 2021   Overview: Synergy EMR: Learn about the Latest Updates Have you ever wondered what updates have been released on the current version of the Synergy EMR and what plans we have in store for the future? With the ever-changing guidelines by CMS, software will always have updates. In order to ensure that you're up-to-date with the latest changes in your software version, attend our webinar about the latest update. Each time this…

Presented by Michael Tidd Thursday, May 6, 2021   Overview: 4 Tools to Improve OASIS Assessments An OASIS assessment is a lengthy and complex assessment.  Many clinicians incorrectly assume that they can answer the assessment questions strictly based on reading the question.  Just like taxes, there are many rules that provide additional information on assessing the patient and determining the correct answers.   Objectives: Understand the resources available to provide clarification on selecting the most appropriate answer Verbalize the timeframes…

Presented by Mike Deck Wednesday, May 12, 2021   Overview: Synergy EMR: Learn about the Latest Updates Have you ever wondered what updates have been released on the current version of the Synergy EMR and what plans we have in store for the future? With the ever-changing guidelines by CMS, software will always have updates. In order to ensure that you're up-to-date with the latest changes in your software version, attend our webinar about the latest update. Each time this…

Presented by Michael Tidd Thursday, June 3, 2021   Overview: Top 3 Methods for Proper Diagnosis Coding The process of Diagnosis Coding takes more than Googling a diagnosis to determine the code to use for your patients.  There are defined rules that need to be followed to code properly.  CMS has been increasingly focused on proper diagnosis coding practices and increasingly returning claims to providers that have coding errors.  It is imperative to know how to code correctly.   Objectives:…

Presented by Michael Tidd Thursday, June 24, 2021   Overview: Lessons Learned from Case Studies Home health agencies provide a valuable service, there is no disputing this.  Most agencies work diligently to ensure their patients meet the Medicare beneficiary requirements, yet we continue to see CMS come out with programs to monitor and penalize agencies, such as Targeted Probe and Educate, Value Based Payments, Review Choice Demonstration, RAC and ZPIC auditors.  What agencies miss is that CMS relies 100% on…

Presented by Mike Deck Wednesday, July 14, 2021   Overview: Synergy EMR: Learn about the Latest Updates Have you ever wondered what updates have been released on the current version of the Synergy EMR and what plans we have in store for the future? With the ever-changing guidelines by CMS, software will always have updates. In order to ensure that you're up-to-date with the latest changes in your software version, attend our webinar about the latest update. Each time this…

Presented by Michael Tidd Thursday, July 15, 2021   Overview: Make Home Health Aides a Resource Not a Liability Home Health Aides are an essential member of the home health team.  These individuals pose significant risk for deficiencies on surveys and reviews.  Learn how to fully utilize and empower home health aides in caring for your patients.   Objectives: Understand the guidelines for home health aides utilized in home health Verbalize the supervisor requirements and methods for home health aides…

Presented by Gerry Dumatol Wednesday, July 21, 2021   Overview: ALERT! Protect your Business NOW from Ransomware! This webinar is an outreach that aims to accommodate the cybersecurity initiatives released by government agencies such as the Department of Homeland Security, World Health Organization, FBI, and CTA - their initiative is a call to increase the level of cybersecurity across the United States. This webinar will emphasize on a specific level of cybersecurity needed by home health and hospice agencies (small…

Presented by Mike Deck Wednesday, August 11, 2021   Overview: Synergy EMR: Learn about the Latest Updates Have you ever wondered what updates have been released on the current version of the Synergy EMR and what plans we have in store for the future? With the ever-changing guidelines by CMS, software will always have updates. In order to ensure that you're up-to-date with the latest changes in your software version, attend our webinar about the latest update. Each time this…

Presented by Michael Tidd Wednesday, August 18, 2021   Overview: 2022 Home Health Payment Proposed Rule As you know, CMS releases a revised payment rule for home health every year.  This rule determines the claim payment rates paid in the upcoming calendar year.  CMS also takes the opportunity to introduce changes to regulations.  This year there is a lot packed into the proposed rule.  Every citizen has the opportunity to comment on the proposed rule and request changes or postponements…

Presented by Michael Tidd Wednesday, August 25, 2021   Overview: North Carolina & Florida - RCD Hidden Surprises as Pause Ends CMS has ended the optional pause Review Choice Demonstration that has been valid for Florida and North Carolina since Aug 30, 2020.  It is becoming active for all agencies in FL & NC September 1, 2021.  The vast majority of agencies have not submitted claims for Pre-Claim Review and therefore have little or no experience in the program and…