Presented by Michael Tidd
Thursday, January 7, 2021
Three Tools to WOW! Referral Sources
Agencies are very dependent on referral sources to consistently receive new patients. Unless you live in a remote area, your referral sources are being petitioned regularly by other agencies. How can you ensure your referral source sees value in the services you are providing to their patients?
Understand how to show referral sources how their patients are benefiting from your services
Utilize tools that CMS provides you in your marketing efforts
Verbalize software reports that will aid your efforts
Michael Tidd has over 19 years of experience in the Home Care Industry and is a frequent speaker at HealthCare Synergy Workshops and Webinars. He is a Software Developer, LVN and Certified in ICD-9/10 Coding and OASIS (COS-C, HCS-D). As the Clinical Manager for HealthCare Synergy, he directs the Outsourced Management Services, assists in directing the development of the Healthcare Assistant Web Edition, oversees the Clinical Documentation Auditing provided to clients and directs the Clinical Form Development for the Healthcare Assistant Web Edition. Michael continues to educate agencies in the ongoing regulations that CMS produces, the proper application of the Medicare Conditions of Participation and completing timely, accurate and defendable clinical documentation to survive in the current Medicare Reimbursement Model.